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Experience

Dell Technologies

UX Design and Research Apprentice

Feb 2024 - Present

Austin, TX, USA

  • Led generative research with 4 participants on User Zoom to identify user needs and inform design decisions. Developed and implemented user research methods, including screener creation and interview protocol design to ensure a focused and effective user research process.

  • Analyzed interview data to identify and prioritize key user flows for high-fidelity design. Demonstrating proficiency in qualitative data analysis, identifying trends and themes.

  • Created a visual summary to effectively communicate key research findings and key user insights for clear communication with stakeholders.

Tata Consultancy Services

Healthcare & MedTech, Kaiser Permanente

Product Management Intern

Jun 2023 - Aug 2023

New York, USA

  • Leveraged Microsoft Power Automate to automate tasks, enhancing application resilience and support in an agile development environment. Achieving a 35% reduction in task completion time by minimizing human error through automation.

  • Led the development of intelligent automation solutions with Python and Selenium scripting. Reducing manual workload by 40% and minimizing errors by 50%.

  • Collaborated cross-functionally and participated actively in daily meetings with developers and project managers for effective progress tracking maintaining project visibility.

  • Increased team engagement through creation of impactful posters and organization of successful virtual ice-breaker events for internship program.

ICICI Lombard GIC Ltd.

UI Developer

Feb 2021 - Jul 2022

Bengaluru, India

  • Rebuilt and successfully launched the NinjaCRM Outbound, a customer portal for streamlined insurance renewals. Served 50,000 customers, generating over $1 million USD in monthly revenue.

  • Automated insurance value mismatch analyzer, reducing completion time for a weekly task to under 30 minutes enhancing efficiency by 87% streamlining a critical process.

Education

University of Texas at Austin

Masters Degree

Courses taken: Interaction Design, Design Thinking, Information Architecture, Human Computer Interaction, Usability

Aug 2022 - May 2024

Manipal Institute of Technology

Bachelors Degree

Courses taken: Database Management System, Data Structures & Algorithms, Software Engineering

Jul 2017 - Aug 20221

Skills

User flows & journey mapping

Low-High fidelity Prototyping

Wireframes

Usability Testing

Accessible/Inclusive Design

User Research

Design Systems

Cognitive Walkthrough

Tools

Figma

Protopie

OpenAI

Sketch

Principle

Adobe Photoshop

Adobe Creative Cloud

MS Office Suite

Soft Skills

Attention to detail

Leadership

Conflict Management

Problem Solving

Teamwork

Adaptability